Returns

Exchanges

We will, if item is in stock exchange your items for a different item or size. Extra Charges may be applicable.

Returns

Most products can be returned for a refund of the product *Postage is not refundable , this can be done up until 14 days from the date of delivery. The product must be unopened and should be returned in their original product packaging or a refund cannot be issued.

Please be aware that postage is not refundable. Should your order have been sent through a free postage scheme then £7.50 will be deducted from the final paid amount.

Please note it is down to the customers discretion to return the product and the Laadki and the store will not be held responsible for any costing the customer may incur in returning the product. Once the product is returned to the store it will be thoughly inspected to insure that it is in the same condition and when it was purchased by the client.

You should expect to receive your refund within 3 to 10 working days of your package arriving back to our warehouse however in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank to process our refund request (3 to 5 business days). We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.

On cancellation for whatever reason, you must return the goods to the merchant at your own cost unless the goods when received were notably faulty, in which case the merchant will pay for the postage.